Wireless Internet Providers

BT, EE and Disney Plus win prime Uswitch Broadband and TV Awards for 2022

Uswitch has introduced the winners of its Broadband and TV Awards for 2022, with BT, EE, NOW Broadband and Disney Plus sweeping the classes this 12 months.

The Uswitch Telecoms Awards assist to shine a lightweight on the businesses which have gone above and past to supply a wonderful service for his or her prospects. Whether or not it’s devoted customer support, next-level merchandise or worth for cash, these awards spotlight the perfect of the perfect in telecoms over the previous 12 months.

Discover out which broadband and TV suppliers got here out on prime in 2022.

Broadband Supplier of the 12 months: BT

broadband provider of the year

The most important winner of this 12 months’s Uswitch Broadband Awards was BT, which took residence Broadband Supplier of the 12 months for 2022.

This 12 months’s award was determined by the general public in a survey carried out by Uswitch, the place prospects scored their very own supplier on a variety of completely different components about their service.

It checked out issues like web velocity, reliability, worth for cash, customer support, billing and extra, and BT was proven to have the strongest rating of the lot. Which signifies that, for 2022, prospects seem to have most popular BT’s service over all different suppliers this time round.

Right here’s the rostrum for Broadband Supplier of the 12 months, in accordance with our survey information.

Broadband Supplier of the 12 months

Evaluate BT broadband offers

EE, NOW Broadband and Disney Plus additionally impress

best provider customer service

EE broadband was recognised for its customer support within the Uswitch Awards.

The supplier is all the time the most effective performers within the quarterly Ofcom complaints report, which appears at what number of prospects went to complain to Ofcom about its service. The newest report, which was launched in February, noticed EE rating the fewest complaints per 100,000 prospects out of all of the suppliers within the rating.

So it’s not too shocking that EE gained the Uswitch Award for Finest Supplier for Buyer Service this 12 months. Check out the newest Ofcom complaints rankings to see the place your supplier ended up.

NOW Broadband additionally noticed success, profitable Finest Worth for Cash Broadband Supplier for 2022. NOW is constantly one of many most cost-effective broadband suppliers in the marketplace, providing very low month-to-month costs for its superfast fibre offers.

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Disney Plus wins in TV

The one TV-related Uswitch Award this 12 months went to the house of Pixar, Marvel, Star Wars and, after all, Disney — Disney Plus. The streaming service gained Finest TV Content material by means of a judging panel of TV and telecoms specialists.

Together with providing virtually your complete backlog of Disney-owned motion pictures and TV exhibits, Disney Plus has already produced vastly fashionable authentic content material with the likes of The Mandalorian, The Beatles: Get Again and WandaVision. It comes as no shock to anybody that our judges couldn’t get sufficient of the wealth of content material that Disney Plus has to supply.

BT wins in different classes

Along with Broadband Supplier of the 12 months, BT additionally gained Most Dependable Broadband Supplier, Most In style Broadband Supplier and Finest Bundle Supplier at this 12 months’s Uswitch Telecoms Awards.

Most Dependable Broadband Supplier was determined by the general public within the Uswitch broadband buyer survey. It exhibits that in accordance with our survey respondents, BT was seen as probably the most reliable supplier for 2022, each within the energy of its community and with the way it resolves buyer points.

BT additionally gained Most In style Broadband Supplier, which was determined utilizing a combination of the client survey scores and the variety of BT broadband gross sales on Uswitch final 12 months. It’s an indication that the supplier is at present probably the most recognisable to the general public, which could possibly be unsurprising on condition that it has extra prospects within the UK than another broadband firm.

And eventually, BT additionally gained the award for Finest Bundle Supplier of the 12 months. Which means that not solely can BT present a fantastic broadband service, however its TV, residence telephone and cellular companies are additionally top-notch. So if you wish to bundle all of these merchandise into one seamless (typically cheaper) month-to-month fee, BT might help.

For extra data on how these awards had been determined, check out our methodology on the Uswitch Awards hub.

Uswitch Broadband and TV Awards: the complete checklist

Broadband Supplier of the 12 months

  • BT (WINNER)
  • NOW Broadband (runner up)
  • Vodafone (third place)

Finest Supplier for Buyer Service

  • EE (WINNER)
  • BT (runner up)
  • Plusnet (third place)

Finest Worth for Cash Broadband Supplier

  • NOW Broadband (WINNER)
  • Vodafone (runner up)
  • Plusnet (third place)

Most Dependable Broadband Supplier

  • BT (WINNER)
  • EE (runner up)
  • Sky (third place)

Finest TV Content material

  • Disney Plus (WINNER)
  • Netflix (runner up)

Most In style Broadband Supplier

  • BT (WINNER)
  • EE (runner up)
  • Sky (third place)

Finest Bundle Supplier of the 12 months

  • BT (WINNER)
  • Sky (runner up)
  • Virgin Media (third place)

Talking about this 12 months’s Uswitch Telecoms Awards, broadband skilled Ernest Doku stated: “After two years of turbulence for the telecoms trade, it’s actually constructive to see prospects of the massive suppliers reporting dramatic enhancements of their broadband efficiency.

“It was a very strong 12 months for the trade chief BT, as the corporate was in a position to scoop 4 out of our eight broadband and TV awards, at a time wherein it has continued to spend money on its infrastructure.

“Regardless of nonetheless being a comparatively new addition to the streaming market, Disney+ has made large strides prior to now 12 months in its mission to entertain Brits. The launch of Star helped win over a extra grown-up viewers, as the brand new characteristic added dozens of TV and movies higher fitted to adults.”

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