What is e-commerce?
E-commerce: Electronic commerce (or e-commerce) is an economic area where commercial transactions occur. These transactions can be conducted between businesses or between businesses and consumers using the Internet. These relationships, aimed at obtaining profit, arise during the conclusion of transactions regarding acquisition. Change or termination of civil rights and obligations is carried out remotely using information and telecommunication systems. As a result, the participants in such relationships have rights and obligations of a property nature.
What are the advantages of e-commerce?
First, the expansion of the audience and customers online with e-commerce development company Dubai. Every year, the number of Internet users increases, especially during the quarantine period. Education and work are usually transferred to a remote form, and therefore, the demand for the ability to perform operations using a computer or other gadget is growing.
Secondly, comfort and speed. The process of paying such as for goods, services, or banking transactions is quite simple and does not require time. Since the client does not need to stand in line for service and to complete the transaction, it is enough to fill in the details. Third, reducing costs and labor resources. Costs for office and related expenses are reduced since documentation is maintained in electronic form. Reduce the duration of the operation, and reduce the costs associated with paying wages to employees.
What types of economic activities does e-commerce include?
E-commerce includes the following types of economic activity:
- virtual companies (enterprises) are a new form of economic organization where firms or employees exchange the products of their labor and communicate exclusively by electronic means with minimal or no personal contact;
- money transfers from electronic wallets and cards via online payment systems and Internet banking;
- e-commerce, online e-marketing, customer support, and advertising;
- electronic financial services such as lending and insurance;
- commercial transactions (ordering food, goods, services, their delivery and payment);
- information sites (webinars, coaching, training, etc.);
- concluding agreements in electronic form, etc.
What are online sales and how do they work?
Online sales are a new format of interaction between the seller and the buyer in ecommerce development company dubai. Where you sell goods to the consumer (legal entity or individual), including delivery via the Internet. For buyers, online sales erase geographical barriers, as they can make purchases from other cities and countries, and for sellers, they have the opportunity to serve a large number of customers 24/7.
Online sales work according to the following scheme:
- product selection (the buyer enters the site, selects the product, and places an order):
- The request to purchase the product comes to the site administrator or the automated ordering system and after confirming the order is sent to the delivery service;
- payment for goods (payment can be made in the following ways: advance payment for goods; using electronic funds; cash; using payment instruments; payment upon delivery of goods; in other ways provided for by the legislation of Ukraine, for example, credit, payment in installments or installments);
- delivery of goods (can be carried out in person, via courier services, or postal items, the cost of delivering goods can be included in the sale price of the goods or allocated separately).
What confirms the registration of an online sale?
When making an online purchase, the seller must receive:
- a document confirming the completion of an electronic transaction (electronic document, contract, receipt, merchandise or cash receipt, ticket, or other document) at the time of purchase or at the time of transfer of the goods to the buyer;
- a document confirming receipt of funds by the seller;
- order form, in most cases this is an expense invoice;
- warranty card for goods with established warranty periods.
Depending on the situation, the documents may vary. For example, if you make payment upon receipt of the goods, the buyer may be issued a receipt or check. Ecommerce development company dubai will help you with this. If the seller works without a register of settlement transactions, or payment is made in cash. However, the payment document is a goods receipt.